happy campers - iceland motorhome hire companies

happy campers - motorhome hire iceland

Happy Campers car rental is the happiest car rental company in the world! Happy Campers focuses on affordable options for people traveling in Iceland.
Freedom in Iceland – The affordable and happy way. Our vehicles are well maintained and thoroughly inspected by the authorities. We pride ourselves being able to offer a good vehicle at a fair price.
Green camper vans – Carbon offset for our fleet of camper vans. For every camper van we own and operate we plant 2.000 trees ! This means that we have planted over 76.000 trees ! This is totally unique !

Happy Campers Rental Terms

Terms & conditions

Age and driving license:
1) The Renter/driver of a passenger car or a jeep has to be at least 21 years old and driver license held for at least one year.

2) The Renter/driver of a bigger vehicles which according to law at any given time requires extended driver licence shall present appropriate licence at the start of rental.

Method of payment:
An initial no refundable deposit will be secured at the time of booking confirmation.This can be paid by Visa or MasterCard.
1) Cash rental deposit: Estimated rental charges. Renter’s valid credit card required. Visa & MasterCard credit cards accepted. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental.This credit card imprint may be used to pay all extra charges, including extra km, extra insurance, parking tickets, damages, tank refill or any cost due to the use of the rented vehicle. No deposit required, no cancellation fee, credit card will be charged at car pickup.

Obligations of the Renter:
1) The Renter agrees to the provisions of this Rental Agreement and has received a copy hereof.

2) The Renter shall return the vehicle:
a. together with all accessories (including tyres and tools) in the same condition as they were received by the Renter, except for normal wear and tear owing to use;
b. on the date specified under the terms of this Agreement, unless otherwise agreed at a later time;
c. to the premises of the Lessor, unless otherwise agreed;
d. with a full tank of fuel. If the vehicle is not returned with a full tank of fuel, the Lessor may charge the Renter for the amount of fuel needed to fill the fuel tank under the terms of the tariff of the Lessor.

3) The Renter shall pay for fuel and other costs needed to operate the vehicle during the period that the Renter is responsible for the vehicle. Within the meaning of this Agreement, this period does not expire until the Lessor has registered the vehicle as received in his system, which registration can only be performed during the office hours of the Lessor.

4) If the Renter fails to return the vehicle at the time agreed in this Agreement, or fails to declare his intention to extend the rental period, the Lessor or the police may repossess the vehicle without further notice and at the cost of the Renter. Extended rental is subject to the approval of the Lessor. If the Renter returns the vehicle 1 hour or more after expiry of the Agreement, the Lessor may demand up to a 24-hours’ rental charge under the terms hereof. For each day begun thereafter, the Lessor may levy charges pursuant to his tariff.

5) The vehicle shall be handled and driven carefully. Only those registered as authorised drivers on the front page of this Agreement are permitted to drive the vehicle. The Renter is liable for all damages resulting from use of the vehicle that will not be compensated for by the Lessor’s insurance company.

6) The Renter may not engage in the following activities:
a. off-road driving, such as on tracks and rough trails, beaches, etc.;
b. driving on roads marked F on official maps as well as Kjalvegur road (road 35) and through Kaldidalur valley (road 550), except for 4WD (four-wheel-drive) vehicles which the Lessor agrees are suitable for driving on such roads. In the event of violation of the provisions of this sub-paragraph, the Lessor may impose a fine in the amount of the non-deductible liability of the Renter under the tariff of the Lessor at each time. The above provision on fines does not affect the liability of the Renter to pay for damages.
c. driving under the influence of any intoxicant;
d. driving in or across rivers or any kind of water course. This prohibition does not apply to vehicles which the Lessor agrees are suitable for such driving, but such driving is always the responsibility of the Renter, cf. subparagraph (i) of Article 24.
e. use of the vehicle that contravenes Icelandic law and/or the provisions hereof;
f. driving in snowdrifts and ice.

7) In the event of a collision or accident, the Renter shall immediately notify the appropriate police authorities as well as the Lessor of the incident, and the Renter shall not leave the scene before the police have arrived. The Renter shall immediately fill out damage reports if damage occurs. If the Renter fails to report damage, he shall be fully liable for it.

8) If the Lessor needs to collect the vehicle, or have it collected, owing to a collision or an accident, the Renter shall bear all costs thereof pursuant to the tariff of the Lessor at each time.

9) The number of kilometres (km) that the vehicle is driven during the term hereof is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The Renter shall notify the Lessor as soon as possible if the odometer is out of order or stops functioning during the rental period.

10) The Renter agrees to pay the Lessor upon request:
a. a deposit amounting to the estimated cost of renting the vehicle;
b. all costs sustained by the Lessor from having to bring the vehicle back to his premises owing to it being left unattended without regard to the condition of the vehicle, roads or weather.

11) The Renter may not have repairs performed or modify the vehicle or its accessories, or permit any pledge of the vehicle as security without the prior consent of the Lessor.

12) The Renter is liable for all parking meter fines and fines for violations of traffic law.

13) The Renter may not use the vehicle to transport passengers against payment, lend it, or sublease it.

Obligations of the Lessor:
14) The Lessor undertakes to do his utmost to deliver the vehicle at the agreed time and to ensure that it meets the requirements made upon it.

15) In the event that the vehicle malfunctions owing to wear or other reasons for which the Renter is not responsible, the Lessor shall supply the Renter with another vehicle as soon as possible or ensure that a repair is completed as soon as possible, at the location specified by the Renter. The above does not affect the payment of the rent or any other charges payable by the Renter hereunder. The Lessor pays no damages in cases such as hereinabove provided, neither for accommodation nor other reasons.

16) The Lessor shall acquaint the Renter with the subject matter of this Agreement, in particular the obligations undertaken by the Renter upon signature hereof.

17) The Lessor shall make every effort to inform foreign Renters about Icelandic traffic rules, traffic signs and rules regarding the prohibition of off-road driving. In addition, the Lessor shall draw particular attention to the dangers posed by animals on roads.

18) If the Lessor wishes to limit the use of the vehicle with regard to its equipment and/or condition, such limits shall be established in writing upon signature hereof.

19) The Lessor undertakes to hold professional indemnity insurance at all times.

20) The Lessor shall not be responsible for the disappearance of or damage to items that the Renter or any other party stores or transports in the vehicle.

Insurance:
21) The rental charge includes statutory motor vehicle insurance, i.e. third-party liability insurance and accident insurance for the driver and owners and non-mandatory comprehensive vehicle insurance. (CDW). Such a policy shall specify the deductible in each loss occurrence.

22) Third-party liability insurance shall consist of the amount stipulated by Icelandic law at any given time. The deductible payable by the Renter in the event of damage to the vehicle shall amount to up to the full value of the vehicle, cf. further specification of personal liability on the front page hereof.

23) The Renter may purchase non-mandatory, comprehensive (“kasko”) vehicle insurance separately. Such a policy shall specify the deductible in each loss occurrence.

24) This (kasko) insurance does not cover:
a. intentional damage or damage owing to gross negligence by the driver;
b. damage resulting from the driver being under the influence of alcohol, stimulants or sedatives or otherwise incapable of controlling the vehicle in a secure manner;
c. damage owing to racing or test driving;
d. damage owing to war, revolution, civil unrest or rioting;
e. damage inflicted by animals;
f. holes burned into seats, carpets or mats;
g. damage affecting only wheels, tyres, suspension, batteries, glass (other than windowpanes), radio receivers or loss by theft of parts of the vehicle and damage resulting therefrom;
h. damage caused by driving on a rough road, such as damage to the vehicle’s transmission, drive or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders, stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving.
i. damage resulting from driving in places where the vehicle is not permitted to be driven, such as on tracks, rough trails, in snowdrifts, on ice, across unbridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.
j. damage to passenger vehicles that occurs during driving on roads marked F on official maps;
k. damage caused by sand, gravel, ash, pumice or other earth material being blown onto the vehicle;
l. water damage to the vehicle;
m. damage caused by seaspray/seawater if the vehicle is transported by sea;
n. In other respects, reference is made to the general terms and conditions for kasko insurance.

General provisions:
25) This Rental Agreement shall be kept in the vehicle at all times during the rental period.

26) Annexes and amendments to the terms and conditions hereof shall be made in writing.

27) We work out our charges using our current price list, as published over the page. Rental rates are calculated for the total rental period based on rates valid the first day of the rental period.

28) The Lessor may debit the bank card or credit card of the Renter for the rental charge and other costs payable by the Renter hereunder, such as payments in respect of damage to the vehicle while in the possession of the Renter. The time of payment and whether it is to be made in lump sum shall be the sole discretion of the Lessor. This right shall remain unaffected for 6 months following the return of the vehicle to the Lessor.

29) The Renter acknowledges by his signature hereon that he has received the vehicle and accessories in good condition.

30) Agreements concluded on the basis of the above terms and conditions, including possible claims for compensation that may be made, as applicable, shall be governed by Icelandic law. This applies both to the basis and calculation of compensation. The same applies to claims for compensation based on non-contractual liability. In the event of a dispute arising out of or in connection with this Agreement, the case shall be brought in the venue of the Lessor.

Disputes between the parties to this Rental Agreement may be submitted to the Appellate Committee of the Consumers’ Association of Iceland and the Icelandic Travel Industry Association

Frequently asked questions

Vehicles
What kind of campers do you have ?
Actual make and model may vary and is subject to availability at the time of delivery and we therefore reserve the right to deliver a similar vehicle. Similar vehicle means your rental vehicle will fulfill the requirements of the vehicle class and vehicle type you booked. Our camper vans are not brand new, but well maintained and are in very good condition.

Does your camper vans have toilets and shower ?
Our Happy Campers camper vans DO NOT have toilets or shower facilities. The reason is that our goal is to make our camper vans as simple as possible to operate and drive. Showers and travel toilets requires a lot of space and it is complicated to operate. But do not worry, - in Iceland there are many gas stations and small shops and restaurants where you can use the toilet facilities. You can also find our famous geothermal swimming pools in almost every small village around the island where you can swim, shower, go the hot tubs etc. for a very small fee. Most campgrounds also offer good facilites for tourists to use. This is the reason we decided to not to have toilets and shower in our camper vans.

Rental price
What does the rental price include?
The rental price includes unlimited milage, 25,5 % VAT tax, Collision Damage Waiver (CDW), beddings (sheet, 2 pillows, 2 duvets / sleeping bags, all cutlery, pot, - basically everything you need to cook, eat and sleep in the camper van. Please review terms and conditions before booking a rental car.

Emergency service
Do you offer emergency breakdown assistance?
We have 24hour roadside assistance available at all time. Just call our number +354 896 1312 or + 354 821 6386 and we will find a solution to your problem as soon as possible.

Do I need a sleeping bag ?
No, you do not NEED a sleeping bag, but........ included in the rental price is all beddings, sheet, pillow, pillow case, blanket and duvet/comforter. For some people the duver/comforter is not enough for warm nights. Therefore we reccommend you to take your sleeping bag with you so you will not be cold during the nights. You can also rent sleeping bags from us if you do not have your own.

Insurance
What kind of insurance do you offer?
Collision Damage Waiver ( CDW ) is included in the rental price which limits the lessee´s / drivers liability to a certain amount. The liability amount is Iskr. 200.000,- for each accident. Please review the terms & conditions before booking a rental car.
Super Collision Damage Waiver ( SCDW ) reduces the lessee´s / driver´s liability further than CDW. The libility amount reduces from Iskr. 200.000,- to Iskr. 60.000,- for each accident. This is an optional uppgrade of the CDW insurance.
Gravel Protection ( GP ) is an optional damage waiver which covers damages from gravel roads to the body of the car, the headlights and teh front windscreen.

Is Theft Protection (TP) available?
Theft Protection (TP) is included in our basic insurance, Collision Damage Waiver (CDW). Terms and conditions of the CDW insurance can be found at our website. CDW is a Motor hull insurance that compensates for example for the damage, destruction and loss of the vehicle. CDW does not cover personal belongings lost, damaged or stolen.

Which insurance is included in the booking price?
Collision Damage Waiver (CDW) is included in the booking price. Please see above.

Is it possible to decline the CDW that is included in the rental price (I have CDW insurance from my credit card)?
No, it is not possible.

Can I change the insurance when I pick up the rental car?
Yes, it is possible.

Can I pay in cash, with a debit card, with a bank transfer or with a pre-paid card?
No, we only accept credit cards.

Do I need to have a credit card with me when I pick up the car?
Yes, you´ll need a credit card for payment as it is the only acceptable payment method.

Can I provide credit card information on arrival (and not online at time of the booking)?
No, unfortunately our booking policy does not allow it.

Confirmation e-mail
I made a booking online but I have not received a confirmation e-mail. What should I do?
Confirmation e-mail should arrive to customers no later than 24 hours after booking took place. If you have not received confirmation please check the following:
Did you finalise the booking process?
Did the confirmation e-mail go to your junk mail folder?
Arrival and pick-up dates and type of vehicle and we will check your booking and reply to you within 24 hours.

Rental period
Is there a minimum rental period?
Minimum rental period will be 4 days ( 3 nights )

Modification and cancellation policy
Is it possible to make changes to my reservation? Are there any conditions?
During the period from June 15th to end of August: Modifications 72 hours before booked pick-up time require no modification fee. If changes are done later, a fee will be charged from your credit card. Outside of this period, there is no modification fee if the reservation is changed 24 hours before booked pick-up date, at the latest.
Please send us an e-mail if you want to make modifications to your booking. Remember to include your reservation number which you can find in the confirmation e-mail.

Can I cancel my reservation?
Yes.

Are you planning to drive in the country?
What does "F-roads" mean?
F-roads are mountain roads which are marked with an F, for example F210. F-roads are only suitable for 4x4 vehicles. Therefore, if you intend to drive on F-roads make sure you book a 4x4 vehicle.
F-roads 88 and 894 (Öskjuleið), F249 (Þórsmörk) and F578 are not suitable for economy 4x4 or intermediate 4x4 but only for larger 4x4.
Please note: Kaldidalur valley (road 550, Kjalvegur (road 35) and Jökulhálsleið (road 570) are only suitable for 4x4 vehicles.

Why are only 4x4 vehicles allowed to drive F- roads?
No F-roads are allowed for passenger cars (not 4x4). The reason is that F-roads are not regularly maintained and therefore there can be big holes or large rocks on the road that can damage the under body of the vehicle which can result in a very high cost for the lessee.

Am I allowed to drive on F-roads without loosing the insurance if I rent a 4x4 vehicle?
Yes, as long as you rent a 4x4 vehicle which is suitable for F-roads.

Are there any other roads (that are not marked with an F) that are only suitable for 4x4 vehicles?
Kaldidalur valley (road 550), Kjalvegur (road 35) and Jökulhálsleið (road 570) are only suitable for 4x4 vehicles.

What service can we expect if we have car trouble along the ringroad?
We offer 24/7 vehicle breakdown assistance which means you can call our emergency line every day, 24 hours a day. Assistance through telephone is free but cost of assistance depends on your location, severity of the problem and other factors. Assistance cost is estimated during the call.

Is crossing unbridged rivers allowed?
Crossing unbridged rivers is always the drivers and lessee´s responsibility and damages caused by river crossing are not covered by any insurance (see terms and conditions ).

Is driving off road allowed?
Driving off marked roads is prohibited by law in Iceland. It results is irreparable damage to the land and the plant cover which may remain visible for centuries. Drivers who cause damage to the land and the vegetation may be liable by law to claims for compensation which is not covered by insurance. None of the insurance offers covers damages of the rental vehicle if driving off road.

Are passenger cars (non 4x4) allowed to drive unpaved roads (not F-roads)?
Passenger cars are allowed to drive unpaved roads which are marked with road signs other than F-roads. Exception is road Kaldidalur valley (road 550) and Kjalvegur (road 35) which are only for 4x4 vehicles even though these roads do not have F-marking. Please take extra caution when driving on unpaved roads (gravel roads). The speed limit on unpaved roads is lower than on paved roads, only 80 km/h.

In case of snowing or freezing do you provide chains for the tyres?
We do not have snow chains for the tyres of the car but the roads are always cleared if there is some snow so you should not get stuck on the main roads. All the cars have winter tyres during wintertime. However, if you are driving on side roads there could be some snow so you should be careful when you choose the roads you drive. The best way to avoid trouble is to always ask someone local (at gasoline stations or shops) how the road conditions are at each time.

Is it permitted to use the ferry Baldur to the Westfjord (Vestfirðir) with the rental car?
Yes, it is allowed.

Additional drivers and driver´s license
Do I need an international driver´s licence to rent a car or is a national driver´s licence enough?
A valid national driver´s license is sufficient.

Is it possible to add a third driver?
You can have 2 additional drivers.

What is the minimum age for renting a camper van?
Minimum age for lessee and drivers is 21 years old (based on birth year).

Pick-up
Do you have a pick-up service and if so, how much does it cost?
We offer free pick-up service to our customers in the greater Reykjavik area and Keflavik international airport. Our employee will pick you up and give you a ride to our office to pick-up your rental car. This service is available every day from 8:00 - 18:00.

I will arrive after opening hours, can you still pick me up?
No, if you arrive after opening hours, you need to go to a hotel/motel for that night. We will then pick you up the next morning and drive you to our office in Reykjavik. We reccommend Bed & Breakfast Keflavik airport. http://www.bbkeflavik.com/ They will pick you up at the airport at any time and the motel is loceted only 3 minutes away from the airport.

Drop-off
What is drop- off fee?
This service is for those who prefer to leave the keys in the hotel lobby instead of returning the car at our office. We will come and pick it up at a later time. Excellent for those who have little time. This service is also for those who want to return the car at a different place than they picked it up, for example if you want to pick-up the car in Reykjavík and drop-off at Keflavík airport. Please see information about price in booking process at our website.

Is it possible to return the car outside of opening hours?
No, - we are only open for return everyday from 8:00 - 18:00. We do not offer "late drop off“ service anymore.

What is fuel service fee?
If the rental car is not returned with a full tank of fuel, then we will charge the renter for the fuel + fee for filling it up.

Airport
I booked a pick-up at Keflavik airport. Where will I find you?
Our employee will wait for you at the arrival hall at the airport, holding a sign with the Happy Campers logo and your name on it. Please approach our employee and tell him/her your name. They will take you by the shuttle bus to our office in Reykjavik, approx. 30 - 40 minute drive from the airport.

My plane lands in Keflavík when your office is closed. Will someone be there if I make my booking?
Yes, if you include your flight number our employee will be waiting for your at the arrival hall at the airport with a sign „Happy Campers“ or a sign with your name on it. Please approach our employee and tell him/her your name. They will take you by shuttle bus to our office, approx. 1 minute drive from the airport.

If my plane is delayed will I still be able to rely on you picking me up at the airport?
If you include your flight number in the booking details we will of course wait for you.

About the rental vehicles
I´m renting a car during winter. Will the rental car have winter tyres?
All vehicles have winter tyres during wintertime. If you need tyres with spikes please inform during booking process.

Is there a spare wheel in the car?
All cars have a spare wheel.

Please read the following section about safe driving in Iceland
See also our Get around Safely - section

National emergency assistance 24/7?
Call 112 if you have an emergency.

Speed limits
The general speed limit is 50 km/h in urban areas, 80 km/h on gravel roads in rural areas and 90 km/h on hard-surfaced roads. Please note: special warning signs indicate danger ahead, such as sharp bends, narrow bridges, blind hill but there is generally no separate sign to reduce speed.

Roundabouts
who has the right of way?
The vehicles in the inner circle have the right of way when exiting the roundabout.

Is it allowed to make a right turn at a red traffic light?
No, you can not make a right turn at a red traffic light.

Rural roads (unpaved/gravel roads)
Many rural roads in Iceland are gravel roads which are not suited to fast driving. Please drive carefully and show other road-users consideration at all times. When you meet another car, slow down, and pull out to the right side of the road.

Blind hills
When driving in the country you will come across blind hills. Some of them are without any markings at all. Many of them however, are marked with the warning sign "OTHER DANGER" above the word "BLINDHÆÐ" (BLIND HILL). Please show extra caution when crossing blind hills.

Narrow bridges
Many bridges are too narrow to allow more than one car to cross at a time. Before entering narrow bridges please slow down and make sure that another vehicle coming from the opposite direction is not entering the bridge.

Ask for information about road/track conditions
Please ask for information about the various roads and tracks in the highlands, e.g. at the office of Vegagerðin (The Public Road Administration). Tel.: 1777. Highland roads are often impassable far into summer. Please remember that off road driving (driving off the established roads and tracks) is forbidden in the highlands as well as everywhere else.

Drinking and driving is prohibited
It is forbidden to drive a motor vehicle in Iceland after drinking alcoholic beverages.

Always use safety belts
All travellers are obliged to use safety belts where they are available.

Tired drivers can cause accidents
Beware of getting too tired at the wheel. Iceland may look small on a map of the world, but distances that seem short on the map may take a long time to cover by car. So please take long journeys in easy stages and enjoy them to the full.

Headlights always turned on
Drivers are obliged to drive with headlights on at all times.

Animals can cause danger on roads
Please be prepared for farm animals grazing by the roadside and straying into or crossing the road. Drivers who cause injury or death to such animals may be liable to claims for compensation.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Happy Campers Rental Terms for travel between 01-Jan-2010 and 31-May-2014

Frequently asked questions

Happy Campers Insurance

- Third-party liability insurance will consist of the amount stipulated by Icelandic law at any given time. This also applies to the amount of individual driver liability.
- Third party coverage and personal accident insurance is automatically included in your rental.
- Each own-risk only applies to one incident. In instances of more damage that obviously did not occur at one and the same time,each own-risk - CDW applies to only one incident.
- CDW and SCDW do not cover such damages. Such damages are always the lessee’s full responsibility. Please see more about insurance in the articles here above.
- This Collision Damage Waiver - CDW does not cover:
a) Intentional damage or damage due to gross negligence on the part of the driver.
b) Damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in safe manner.
c) Damage due to race or test driving.
d) Damage due to war, revolution, civil unrest or riots.
e) Damage done by animals.
f) Holes burned into seats, carpets or mats.
g) Damage affecting only wheels, tires, suspension, batteries, glass (other than windows), radios, or loss by theft of parts of the vehicle and damage resulting from this.
h) Damage caused by driving on rough roads to the vehicles transmission, drive, other parts that are in or attached to the chassis; damage to the chassis resulting from scraping the bottom on rough roads as a result of ridges being left by the road graders; stones lodged in the road surface or on the shoulder of the road. The same applies to damage occurring when stones are thrown up, striking the underside of the vehicle during driving.
i) Damages resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas.
j) Damages caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
k) If the vehicle is transported by sea, no compensation will be paid for damage caused by sea spray/seawater.
l) Damage to vehicles caused by driving on roads marked with an F in public maps as well as driving on Kjölur (Road 35) or Kaldidalur (road 550)
m) Lessors loss because of the vehicle being stolen.
n) Water damage to the vehicle.