touring cars - iceland motorhome hire companies

touring cars - motorhome hire iceland

When Warren Beatty came to Finland…
In 1982, Hollywood star Warren Beatty comes to Helsinki to shoot scenes for his Oscar winning film Reds. The filmmakers wants to hire
a motorhome for the star but motorhomes are a rarity at that time in Finland - and the rest of Europe - so it is not an easy job. After a hard search one is found in Kuopio in Eastern Finland and it is rented to Mr. Beatty. The foundation for the present camper renting business is thereby laid – and Touring Cars is founded.

Touring Cars in a nutshell
Touring Cars, founded in 1982, is the leading producer of motorhome holidays in Northern Europe, has nearly 350 new and fully equipped motorhomes available. On our camper holiday you will have unique experiences and high-quality customer service. In addition to Finland, the company has offices in Iceland, Norway and Sweden.

Our vehicles can be driven with a passenger car driver’s license. They are easy to operate and no previous experience is needed. Our rental stations are located near by international airports and we transfer our customers from and back to the airport. The transfers are included in the price! Our customers can also return the motorhome to another rental station than the one they picked it from by paying the One-Way fee. In addition to our main rental stations in Helsinki, Rovaniemi, Stockholm, Oslo and Reykjavik, our drop-off only destinations in Bergen, Trondheim, Kuopio and Ivalo.

All of our rental stations are open 24 / 7 by appointment so the client can schedule the service time that best suits them. At the rental station we familiarize the customer to the use of a motorhome and give travelling tips for their destination country. We spend up to 2 or 3 hours with them. It’s important to us that the client is confident with the new way of travelling! Road side telephone assistance is also available 24 / 7 and helps immediately with motorhome related questions and problems.

To make the motorhome holiday more enjoyable we provide several additional items, for example bed linen, BBQ set or bicycles, which are not included in the price. The vehicles are fully insured with a deductible of 2 400 euros per exterior damage. We offer two different extensive insurance coverage options for reducing the deductible to 1 200 euros or to 600 euros per damage. Smoking is prohibited in all of our motor homes.

WE PROMISE TO DO MORE THAN WE PROMISE™
4 quality values
Our quality values, which guide our operations, are:
» Functionality
» Cleanliness
» Personalized service
» Profitability

KEY TO FREEDOM®
Go among wonders: breathtaking scenery, sunsets, quiet mornings in the middle of nature. Amazement, peace and the company of your loved ones. Your dream holiday can easily come true – with a motorhome.

A campfire in Lapland surrounded by autumnal colors? A memorable trip over the mountains to a fjord or a coffee break by a lake in the morning mist? With a Touring Cars motorhome, you can reach all your desired sites in the beautiful and varied nature of the Nordic countries
whenever you want.

Touring Cars Rental Terms

Please Note:
After placing the booking, within 48 hours, the supplier requires you the client to complete the CCA form (which the supplier will send to you) with the final rental sum to be paid. The supplier will charge 200 € of this immediately and rest of the sum minimum 45 days prior to the pickup day.

Daily rates
» Modern rental vehicle
» 0 percent / 23 percent Value Added Tax
» 300 kilometers per rental day - There are no refunds for unused kilometers
» Each calendar day is considered as a rental day unit
» Compulsory insurance against loss or damage
» Collision insurance with 2400 euro deductible per accident or damage
» Cooking ware and tableware
» Each vehicle is supplied with a multilingual instruction booklets
» Luggage handling - Clients can leave their hard cover suitcase to our Rental station for their vacation time

Base charge
» Reservation processing and customer service
» Exterior cleaning
» Basic interior cleaning (maximum time 2 hours)
» Technical check-up
» Transfer from and to airport / airport hotels in locations (Helsinki-Vantaa International Airport, Arlanda International Airport, Gardermoen International Airport, Keflavik International Airport and Rovaniemi Airport.
» Familiarization of the camper (Service language is English). This service can be given in video format.
» Delivery and collection 7 days a week be-tween 8:00 - 18:00 by appointment only.
» Key to Freedom booklet and informative brochures about the holiday destination can be collected at the pick-up station. Subject to availability.

Services not included
» Petroleum ( DIESEL ) is not included in the price. Diesel tank is full at the pick-up and it has to be returned full. Clients can choose to purchase refueling service if they wish to return a vehicle with non-full diesel tank.
» Gas is not included in the price. Both bottles are full upon pick-up and we charge 50 euros for each used bottle. No charges if returned full. Gas bottles can be purchased in advance.
» Blankets and pillows are not part of standard accessories.
» Parking at our depot - We charge 8 euros per rental day if a client leaves their car at the rental station.

Service times
» Touring Cars rental stations are open 8:00 - 18:00 by appointment only as we assign a customer service representative (Ranger) for each client. It is essential to confirm the service times in order to avoid delays in the
service.
» Touring Cars needs exact pick-up and drop-off times. In addition, flight numbers have to be informed for all rentals that include airport pick-up service.
» Please note that we charge 149 euro if the pick-up time is between 18:00 and 08:00.

If no flight number is provided upon booking, pick-up / drop-off is confirmed as at rental station. Once these details have been informed, we can add airport transfers. Moreover, we take no liability to check if the arrival / departure flight is using our default airports. If a customer does not inform us the service times at all, we will confirm the booking as pick-up at 15:00 (03:00 PM) at our rental station and drop-off at 12:00 (noon) at our rental station.

Pick Up and Drop off Procedures
If a client requests an airport transfer for pick-up, we will pick them up from the arrival hall and drive them to our rental station. We do not give out rental vehicles at airport in Helsinki, Rovaniemi, Stockholm, Oslo or in Reykjavik. Clients have to always return their rental vehicle to our rental station. If they have booked an airport transfer for drop-off, we will drive them to the airport after their rental vehicle has been cleared. Airport transfers are confirmed 30-60 minutes after arrival time and drop-off time is confirmed minimum 3 hours before departure time.
» If a client orders a hotel transfer for pick-up, we will drive them to our rental station, where pick-up procedures will be performed by our staff. Similarly, if they book a hotel transfer for drop-off, they have to bring the vehicle back to our rental station first. After their rental vehicle has been cleared, they will receive a transfer to their hotel.
» We do not have offices in Kuopio, Ivalo, Bergen or in Trondheim. If you have rented an one way trip to these locations, our Ranger (staff member) will meet client at the airport in these locations to collect the rental vehicle. Clients, who wish to book one-way package to a One-way rental station, have to sign one deductible for us. Touring Cars reserves the right to perform post rental check-up on the rental vehicle. Touring Cars will refund the deductible if there are no new damages on the vehicle.

Pick-up and drop-off procedures will ALWAYS take place at our rental station.

Airport Transfers free of charge:
We offer transfers for the following airports:
» Helsinki-Vantaa International Airport
» Rovaniemi Airport
» Arlanda International Airport
» Gardermoen International Airport
» Keflavik International Airport
Airport Hotel transfers are only available for these airport areas!

City Transfers
From / to Downtown locations (one-way price)
» Finland, Helsinki EUR 59
» Finland, Rovaniemi EUR 29
» Sweden, Stockholm EUR 89
» Norway, Oslo EUR 139
» Iceland, Reykjavik EUR 89

Additional Transfers are invoiced and must be paid in advance, prior to the Pick-up.

One-Way Rentals
One-way rentals include picking up a vehicle in one city and returning the vehicle to another city or location. One-way
rentals are subject to availability and might be restricted. We offer limited number of one-way packages. One-way fees have to be paid in advance.
Bergen,Trondheim, Ivalo and Kuopio are avail-able only as one-way rentals. Touring Cars does not have rental stations in these destina-tions. Moreover, Pick-up has to be in one of our four rental stations. Clients who wish to book one-way package between one-way rental station have to sign one deductible for us and we reserve the right to perform a post rental check-up on the rental vehicle. We will refund the deductible if there are no new damages on the vehicle.

The one way fees stated below are additional fees on top of the daily fees.

	Helsinki	Ivalo	Kuopio	Rovaniemi	Stockholm	Oslo
Helsinki		573	399	409	327	573
Rovaniemi	455	425	420		573	696
Stockholm	327	737	573	573		368
Oslo	573	860	819	696	368

	Bergen	Trondheim
Oslo	595	595
Stockholm	696	696
Rovaniemi	860	860
Helsinki	860	860

Insurance Coverage
The insurance coverage is divided into two different parts in Scandinavia; a compulsory and collision insurance.
The compulsory insurance covers all the damages or accidents to the third party caused by client. The second one and more important insurance is the collision insurance, which covers damages to clients own rental vehicle caused by an accident.

Insurance	TC Basic	TC Plus	TC Premium	TC Total
Deductible EUR	2400	1200	600	0
Daily charge EUR	0	12	19	49
Minimum charge EUR	0	84	133	490
Other benefits EUR			Package covers: - one tyre damage - one windshield damage**	including one external damage free of charge

The second one and more important insurance is the collision insurance which covers dam-ages to clients own rental vehicle caused by an accident.
Collision insurance covers damages to the vehicle due to an accident, fire or theft. The insurance is NOT valid if the vehicle is being used under the influence of alcohol or illegal drugs, or if damage is caused due to reckless behavior. The collision insurance does not cover any interior damages, which are not caused by a traffic accident.

All Touring Cars rentals include a TC Basic insurance which has a 2400 euro deductible. In a case of an accident caused to the rental vehicle, there is a deductible to be paid by the rentee. Moreover, rentee is liable to cover all monetary damages caused by him or her for up to 2400 Euro per damage, per accident, per lost items, or per punitive sanctions(please sees the returning policy). The collision insurance covers the part of the monetary loss, which exceeds 2400 Euro per damage. Also, please notice that deductible is per monetary loss and not per rental period. Moreover, it does not cover interior damages, which are not caused by traffic accident.

Touring Cars offers two insurance packages for client to choose from to reduce the amount of deductible. TC Plus insurance will reduce the deductible to 1200 euro per damage for payment of only 12 euro per rental day. TC Premium costs 19 euro per rental day and it will reduce the deductible to 600 euro per damage.

The minimum reduction period d is 7 rental days or equivalent monetary payment. All additional drivers need to be named for the insurance for it to be valid. If a non-designated driver drives the rental vehicle TCBasic insurance terms and conditions apply with a 2 400 Euro deductible per damage. All other rental and insurance conditions remain the same.

If the rental vehicle is been driven to the Baltic Countries (Estonia, Latvia or Lithuania) or Russia an additional insurance, “green card”, is required. TC Plus and TC Premium insurance packages can still be purchased but the deductible for the theft coverage will be 20 per cent of the value of the vehicle. Minimum deductible is in all cases 600 euro.

Client will be given details of the current defects on the damage form. Client, as a rentee, is responsible to discover the damages prior of signing the document. Client are liable for all new damages found on the vehicle upon end of clients rental period. All new damages, which were not marked on the agreement upon pick-up, will be charged from client. This notice is given for clients protection.

If an unauthorized driver causes an accident or damages the vehicle, TC insurance and its rules will be voided.

Deposit
» Deposit, amount will be unstated, is required upon departure to ensure that the vehicle is returned in the same condition as it was upon pick-up. Accepted Credits Cards are American Express, Diners Club, Visa and Mastercard. No cash is accepted!
» Deposit is made with a credit card imprint, which will be taken at pick-up.
» We will authorize one full deductible from cli-ent’s card at pick-up. The client’s credit limit ought to be sufficient to cover the deductible and other purchases that they plan to make during their holiday. Authorization will be cancelled
if no new damages are discovered at drop-off.
» All authorized drivers have to present an individual credit card for Insurance purposes
» Credit Card has to be valid minimum 6 months after drop-off. The Credit card’s credit limit must be sufficient for required deposit amount.

No camper will be given out without a credit card deposit!

Traveling abroad
Generally speaking, travelling abroad is pos-sible in all European countries. However, spe-cial insurance coverage is required for Russia, Poland, Belarus, and the Baltic States. It is pos-sible to travel to these countries with Touring Cars motorhomes, but you have to follow the special insurance requirements. If your client plans to travel outside of Scandinavia, you have to inform us, when you book the trip.
» Driving to these countries is permitted with a notation on the Rental Agreement from the Touring Cars counter to present at customs.
» If a client wishes to enter these countries, Touring Cars obtains a green card, an insur-ance document. In case an additional traffic insurance is required, it will be sold to the
client at customs.
» Client has to stay inside the rental vehicle between 20:00 (08:00 PM) and 06:00 (AM). Otherwise, theft insurance is not valid. If clients are not using the vehicle, they should organize secured and / or locked parking area for it.
» Deductible for theft case is 25% of retail value of the rental vehicle or lost items. Minimum amount is 600 euros. Damage case deductible minimum level is 2000 euros.
» If clients travel to Central Europe, minimum level of damage deductible is 1200 euros.

Authorized Driver
A valid driver’s license is required for all rentals. Driver must have held a driver’s license for driving passenger cars for at least one year. Primary driver will be added to the Rental Agreement by Touring Cars sales office. The office will add the name, which was given upon reservation, to the Rental Agreement. This individual must hold a valid driver’s license, be over 18 years of age, present an acceptable credit card (debit cards not accepted), have held the driver’s license for driving passenger cars for at least one year. For additional drivers there is a fee of maximum 49 EUR per driver per rental.

Individuals not automatically covered on the Rental Agreement, as Authorized Operators, need to be approved by Touring Cars staff before adding them on the agreement. Renter and each additional authorized driver must be present to sign Rental Agreement, present an acceptable credit card (debit cards not accepted), show valid driver’s license, and must be a minimum of 18 years of age, he or she must have also held the driver’s license for driving passenger cars for at least one year. Additional authorized driver have to present their own credit card for security deposit at rental.

» 1st additional driver 7 euro / day (max 49 euros)
» 2nd additional driver 5 euro / day (max 35 euros)
» 3rd additional driver free of charge

Breakdown
The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. Driving compensation for severe problems is 0,12 EUR / km. In the event the vehicle is in breakdown repair for 24 hours or more, through no fault of the customer, our responsibility to customer is limited to refund of daily rate or por-tion thereof. Client is required to travel with their rental vehicle to the closest repair location stated by Touring Care Roadside Assistance. We reimburse client’s based on the Refund Matrix. Daily refund will be issued for only the days that a vehicle is broken down due to no fault of a client. Moreover, we will not issue refunds for the whole rental period. Diesel reimbursements will be granted only on severe cases.

Traffic Violations
All traffic fines resulting from violation of the traffic regulations are on renters account. Traffic fines:
are tickets and subsequent administrative sanctions resulting from traffic violations incurred during the rental period are charged from the client.
Touring Cars reserves the right to charge the renter for any fines and administrative fees.

Roadside Help
» 24 hour phone service - We provide customer service to clients 24 hours a day during their holiday.
» Key replacement - Lost keys? No worries, we will send replacement keys or a locksmith.
» Flat tire - If the vehicle’s spare tire is inflated and serviceable, it will be installed to replacea flat tire. If no inflated spare is available, the vehicle will be towed in accordance with the towing provision.
» Towing - If the vehicle is rendered inoperable (unrelated to an accident) towing charges will be covered at no additional charge.
» Jump start - A battery boost will be provided in an attempt to start the vehicle.
» Lockout service - If the keys are locked inside the vehicle, service will be sent to gain entrance.
» Fuel delivery - A limited supply of gasoline will be delivered to the vehicle to enable you to reach the nearest open service station. up to 15 liters.
Available at all locations in the Scandinavia. Local service charges / fees will apply.

Road Side Assistance and Repair compensation
Touring Cars provides you a 24 / 7 Road Side Assistance in case any problems occur during your holiday. Please note that in a problem situation you need to contact Touring Cars as soon as possible and follow all recommendations in order to be eligible for a compensation consideration.

Accidents
In case of an accident you need to inform Touring Cars immediately. If there is other parties are involved, make sure to have a full insurance form filled in with signatures and police report if available.

Disputes
» If a Tour Operator makes an error in its Advertising materials or vouchers it takes full monetary liability for the mistake. If the mistake has been in this material, Touring Cars accepts the monetary loss and grants any services that have been promised to a client. All disputes are settled according to Finnish laws.
» All post-rental charges will be executed after a client approves the charges on a damage form, except on specific one-way rentals.
» Touring Cars reserves the right not to make any refunds if a client does not make his or her claim during the holiday.
» Place of jurisdiction of all contracts evolving Touring Cars is Helsinki, Finland.

Penalties
» The vehicle must be returned with empty waste water tank and lavatory cassette. Also, vehicle has to be moderately clean inside. Failure to comply will entail a cleaning surcharge of 150 euro and labor charge of 60 euro per hour.
» Smoking is prohibited in the camper, we will charge 850 euro if this rule is broken.
» Animals are not allowed in the campers, the penalty fee is 400 euro.
» Touring Cars will automatically charge all parking fines, which clients have received during their holiday, from their credit card.
» If a client does not comply with returning time, Touring Cars reserves a right to charge 50 euro per hour for each hour that a client is late. The Client has to give a minimum 24-hour notice of being late or the surcharge will be issued. However, Touring Cars has to approve any changes in returning time. Touring Cars may charge in addition to above mentioned fee monetary losses from the client, who was late, if their being late delays next rental of the rental vehicle.

Payment Policy
Please note that if we do not receive any pay-ment by the date of travel, we will charge rental charges and the other collection costs from the client’s credit card.
1) Each reservation will be confirmed with an electronic confirmation sheet (within 24 hours) and an electronic invoice will be issued. Please do not pay based on the
confirmation!
>An invoice will be issued within 7 days, when the date of rental is more than in 44 days.
>An invoice will be issued within 24 hours from the confirmation when the date of rental is less than in 44 days.
All invoices are valid, so credit invoices are important - do not disregard the invoices. All billing related reclamations have to be made within 14 days from issuance.
2) We charge 50 euro for each update to an existing booking if a new invoice must be issued. If Touring Cars has made a mistake on the original booking, no fee will be charged. Flight info updates are free of charge.
3) All payments are due on 30 days before pick-up. Touring Cars Finland Ltd follows the general payment rules stated in the Finnish law. For the bookings made less than 30 days prior to departure, full payment must be paid within 7 days of the booking. Moreover, the payment has to be made before pick-up.
4) If the payment is late, we reserve an option to charge a 13%, Annual Percent Rate, late fee of the total amount of the original
invoice. Late payments are compounded periodically, not daily.
5) For each reminder that we will send by mail, we reserve an option to charge 10 euro. This amount will be charged from the customer. We will send the first note within a week from the due date, but the late charges will start running from the first day that the invoice is late. An extra copy of the original invoice is included in the 10 euro reminder fee - copies have to be requested separately.
6) Touring Cars also reserve the right to charge all the cancellation fees on the client’s credit card if the original invoice is unpaid upon the cancellation. If the invoice remains unpaid upon pick-up, we reserve the right to charge the total amount on client’s credit card.

Cancellation & Alteration Policy
The initial deposit paid is non-refundable. In addition, the following charges also apply:
In case of cancellation or shortening confirmed reservations, charges will be invoiced as follows:
» Minimum of 200 EUR will be charged if a confirmed booking is cancelled.
» 48 days or more prior to departure No further charge
» 47 days to 33 days prior to departure 25 %
» 32 days to 19 days prior to departure 50 %
» 18 days to 1 day prior to departure 100 %
» Departure day or no-show 100 %

All changes in confirmed bookings are subject to cancellation policy, this also applies for re-ducing the rental period of a confirmed booking. Please note that if a payment is not made when the cancellation is made, the cancellation fees are subject to collection activities.These fees can be charged on client’s credit card. Cancellation fee will be a percent-age of the total amount of an invoice, including base charge, rental days, one-way fees, extra items, etc.

Travel insurance
Touring Cars recommends purchasing a travel in-surance. Travel Insurance may entitle you to re-imbursement in case of a cancellation. A proof of travel insurance ought to be with the client when travelling.

Baby Seats
Touring Cars provides baby seats by availability only, but takes no responsibility attaching them to the vehicle for the clients. Children, whose height is less than 135 cm, should use a baby seat whilst the vehicle is moving. The clients need to attach the seats by themselves. Our vehicles have airbags in the front seats. Do not attach a rear-facing seat to the front seat of the mo-tor home because of the airbags. Touring Cars does not recommend any child under 135 cm or under 12 years to travel in the front seat or without any safety device.

Driving in Iceland
There are restrictions driving on roads marked with an “F”. Motorhome cannot be driven on these roads. If a wind warning has been issued, no driving shall be done to ensure safety. If a driver breaks this condition and causes damage to their rental vehicle insurance coverage is not valid.

Driving in Iceland is different
Many roads in Iceland are loose gravel roads. Others are covered with asphalt concrete. The surface of the gravel roads can be very loose, especially along the sides. You must therefore slow down whenever you go from an asphalt road to a gravel road and show precaution when approaching an oncoming car by slowing down. The Icelandic roads are in many cases very narrow. The same goes for many bridges; they are often wide enough for one car at a time. While driving on gravel roads speed should be kept to a minimum and driving over rivers that do not have bridges is strictly forbidden. The most important thing to keep in mind while in Iceland is to be aware of the fact that the weather can change suddenly and that the wind speed can become very high. It is strictly forbidden also to drive the vehicle when the wind speed exceeds 15 meters per second. In this case find a spot where you can park the vehicle with the front facing the wind and stay in the vehicle until the weather calms down.

Driving on highlands roads is prohibited! Driving on all roads marked with an “F” strictly is prohibited!

Gravel roads	Bridges	National highway
Loose surface.	Narrow - single lane.	Stretches of asphalt
Loose sides.	Often only for one car	Often only single lane
Loose, falling stones from oncoming cars
Narrow roads

Please note: Do not drive under influence of alcohol! The tolerance is strictly under 0.5 ‰. Never stop the car on blind spots; under hills, bridges or other places were the road sight is bad or narrow!

Speed limits	Safety in cars
30-50 km/h urban areas	Safety belts must be worn at all times
80 km/h gravel roads in rural areas	Children under 6 years old must use a children’s seat
90 km on asphalt road	Using Mobile phone is forbidden while driving. Use a hands-free set!

Speed:
Even if the maximum speed on gravel roads is 80 km/per hour some of the roads do not bear that speed. We advise you to slow down and always drive according to conditions

Animals:
You can expect animals; cows, sheep and even reindeers on the narrow gravel roads at anytime.

The Icelandic weather
The Icelandic weather can change suddenly. If the weather forecast is bad and your safety or the safety of the vehicle could be in danger you need to keep the following things in mind:
1. Never drive the vehicle if the wind speed reaches more than 15 meters per second.
2. If the wind speed exceeds 15 meters per second you must stop the vehicle and position it facing the wind. Motorhomes are not suitable for driving in high winds and can easily be blown off the road.
3. Try to “read” the wind. Look for waves on small lakes, pay attention to trees or grass along the roadside. The rain can help you to estimate the wind direction. Remember that the wind which blows on the side of the car is the most dangerous one.
4. Remain in the vehicle until the weather has calmed down.
5. If you are in doubt whether to continue with your journey or not because of the weather conditions, you should remain where you are.
6. Call Touring Cars for information if you have any questions.
7. You can also call the public Road Service in Iceland if you have any doubts over the weather conditions. Please note that you will get an answering machine, which is in English, where you will be able to find your location by pressing the numbers on your cell phone as requested.
8. Ask the locals. Icelanders love to talk about the weather and they are helpful.
9. If you choose to ignore the weather conditions you do so at your own risk.
10. Call the weather service phone, which is an answering machine and can give you
information on wind speed in the area you are in.
11. Call Touring Cars for information.

What to do in case of an emergency
1. Check the status of the passengers.
2. Call 112 for emergency help. There are few areas in Iceland that you cannot use your Mobile phone. These areas are few. To find connection you may have to walk a few steps or drive 1-2 km.
3. Tell Your location.
4. Tell what happened.
5. Tell them who is calling
Do not hang up until 112 says it is OK!

Winter conditions
Valid between 01.11. - 31.03.

Water system
» Client will be responsible to make sure that rental vehicle is heated properly at all times.
» Client takes full responsibility for water system damages.
» Additional winter conditions are given at the pick-up.

Winter tires
» Winter tires are mandatory in Scandinavia only between 01.12.-28.02.
» Winter tires are included in the rental price only during before mentioned period. If a client wishes to have winter tires outside the time frame, we charge them 60 euros per rental and 5 euros per rental day extra for winter tires.

Touring Cars Standard Accessories
Kitchen:
Frying pan, Little pot, 2-5 liter pot, Water pan, Termos Bottle, Coffee filter, Dinner plates, Soup plates, Drinking glasses, Coffee mugs, Salad bowl, Salad spoons, Serving bowl, Strainer, Beater, Measurement cups, Cutting board, Hot pad, Pot stand, Soup spoons, Knife & Forks, Spaghetti spoon, Cutting knife, Cheese cutter, Spatula, Ladie, Bottle opener with corksrew, Can opener, Wash basin, Draining board.

Other Equipment:
Hanger, Dish brush, Dustpan and brush, Plastic baskets, CD player, Scissors, Water hose, 220 V Resource cable, First aid kit, Rubber cloves, Multilingual instruction book

Camping card
Finland, Sweden, Norway: EUR 10 per family (Discount card for selected campgrounds)
Iceland: 120 per family (Includes night charges on selected campgrounds)

Fuel and Gas
Touring Cars rentals commence with a full tank of diesel. When returning the vehicle, the client needs to re-fill the diesel tank. There are no warranties concerning fuel consumption rates while en route.
At pick-up, there are two full gas bottles ready for use in the car. You need to replace the opened gas bottles before returning the vehicle or Touring Cars will charge for the opened bottle.
You must turn off the engine and all ignition sources including gas appliances, refrigerator, hot water heater and stove each time you refuel.
Fuel & Gas is at your expense!

Fuel purchase option
Touring Cars rentals commence with a full tank of diesel. A refueling charge of 26 euro + 2 euro per liter will be applied to a rental if a vehicle is returned with less than a full tank of diesel. Client may choose the Fuel Purchase Option. Full Purchase Option is available at the time of rental and allows clients to return vehicle without refueling diesel tank. Total cost is based on self-service diesel price in the area and 13 euro surcharge. This option allows a client the convenience of not having to refuel the vehicle prior to returning.

Luggage Storage
We recommend you to favour soft suitcases over hard ones because you can fit them inside the luggage compartment of the motorhome much better. You can also leave your suitcases at our rental station until your return, all at your own risk.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Touring Cars Rental Terms for travel between 01-Jan-2012 and 31-Dec-2012

	Helsinki	Ivalo	Kuopio	Rovaniemi	Stockholm	Oslo
Helsinki		573	399	409	327	573
Rovaniemi	455	425	420		573	696
Stockholm	327	737	573	573		368
Oslo	573	860	819	696	368

	Bergen	Trondheim
Oslo	595	595
Stockholm	696	696
Rovaniemi	860	860
Helsinki	860	860

Insurance	TC Basic	TC Plus	TC Premium	TC Total
Deductible EUR	2400	1200	600	0
Daily charge EUR	0	12	19	49
Minimum charge EUR	0	84	133	490
Other benefits EUR			Package covers: - one tyre damage - one windshield damage**	including one external damage free of charge

Gravel roads	Bridges	National highway
Loose surface.	Narrow - single lane.	Stretches of asphalt
Loose sides.	Often only for one car	Often only single lane
Loose, falling stones from oncoming cars
Narrow roads

Speed limits	Safety in cars
30-50 km/h urban areas	Safety belts must be worn at all times
80 km/h gravel roads in rural areas	Children under 6 years old must use a children’s seat
90 km on asphalt road	Using Mobile phone is forbidden while driving. Use a hands-free set!

Touring Cars Insurance

Insurance Conditions
The insurance system is divided into 2 categories in Scandinavia. First category is compulsory insurance, which covers damages to other party in a case of an accident caused by negligent party. Second category is collision insurance, which covers damages to the vehicle of negligent party.

Insurance	TC Basic	TC Plus	TC Premium	TC Total
Deductible	2400	1200	600	0
Daily charge	0	12	19	49
Minimum charge	0	84	133	490
Other benefits			Package covers: - one tyre damage - one windshield damage**	including one external damage free of charge

Please note: Touring Cars offers a possibility for a care free holiday with new TC Total 0 € deductible and reimburses you for the vehicle damage costs up to €2400. TC Total insurance is available on spot only. The price for TC Total is 49€ per rental day including one external damage free of charge. In case several damages, following damages 600 € / damage. The minimum charge is according to 10 days.

* Maximum liability for:
- Windscreen / tyres (Cost of repair or replacement)
- Single vehicle damage (Interior damages not covered)
- Third party accident
** No deductible will be charged for one windshield damage or one tyre damage

The collision insurance covers damages to rented vehicle in a case of an accident, fire or theft. The insurance is not valid if the vehicle is being used under influence of alcohol or illegal drugs. Also, insurance is not valid if the damages are caused due to the careless behavior by the renter or his party. All damages, regardless if they have been caused in a third party accident or not, are subject to deductible. For an example, windscreen is subject to deductible rules if a stone brakes the windscreen. Interior damages are not part of collision insurance, so full retail value will be charged for each damaged part.

Touring Cars offers both insurances free of charge to all renters. TC Basic insurance package´s collision insurance has €2400.00 deductible, which means that the renter is responsible for paying up to €2400.00 if he or she causes a damage or an accident to the vehicle. The collision insurance will pay the excess of €2400.00. It is very important to notice that the deductible is per damage or accident and not per rental period.

Deductible cannot be reduced, if a client travel's to Russia or the Baltic states. Deductible in the case of theft is minimum 20% of the vehicle´s value.

Touring Cars also offers two different extensive insurance coverage options to clients, who rent a camper for a minimum period of one week. Clients can choose to buy more extensive collision coverage to reduce the deductible amount to € 1200.00 by paying €12.00 per rental day. They can also purchase TC Premium Insurance, which lowers the deductible to €600.00. In addition, there is no deductible for one tyre damage and / or one windscreen damage if a client purchases TC Premium insurance. This package costs € 19.00 per rental day. Minimum period is 7 days or a payment of equivalent amount. These deductible rules are valid for accident damages ONLY.
All insurance packages include Touring Care 24-hour roadside assistance (Value € 9.00 per rental day)!
If an unauthorized driver causes an accident or damages the vehicle, deductible follows TC Basic insurance package and its rules. TC insurance and its rules will be voided.